Xtava Reviews
Xtava Customer Reviews (8)
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About Xtava.com Prices and Cost?
Xtava.com offers a variety of hair styling tools at different price points. The Black Orchid Diffuser is priced at $21.99, while the Hair and Beard Trimmer costs $37.99. For those interested in curling irons, the 5-in-1 Curling Iron is available for $45.99, and the Double Body Bristle Twist Conical Curling tool is $34.99. Additionally, the site provides free US shipping for orders over $20 and a 30-day free return policy for customer convenience. These prices reflect Xtava's commitment to offering luxury hair tools at affordable prices.
About Xtava.com Popular Products and Services?
Xtava.com is celebrated for its luxury hair tools that combine affordability with advanced technology. Among the popular products, the Black Orchid Hair Diffuser stands out for its ability to celebrate curls, and the 5-In-1 Curling Iron with temperature control is favored for its versatility. The Professional Hair Trimmer is another sought-after item for precise grooming needs. Xtava.com's services enhance the shopping experience with free delivery, easy returns, and secure payment options, ensuring customer satisfaction. Additionally, the website offers a 10% discount for new subscribers, further highlighting their commitment to value. The positive reception is reflected in the 99% positive feedback from customers, indicating a strong trust in their products and services.
About Xtava.com Payment Method?
Xtava.com offers a secure payment system for transactions, ensuring customer satisfaction with 99% positive feedback. Customers can make purchases with confidence, knowing their payment information is protected. For any issues or further inquiries, Xtava provides customer support through live chat, email, and phone services. The website also mentions easy returns, indicating a customer-friendly policy for product returns and refunds. In the event of damaged or defective products, a prepaid return shipping label is provided, and refunds are processed promptly to the original form of payment.
Xtava.com Return Policy?
Xtava.com offers a 30-day return policy for products purchased for any reason. Products must be returned within 30 days of the purchase date to be eligible for a refund. For damaged or defective products, customers are provided with a prepaid return shipping label. Refunds are issued to the original form of payment once the return is confirmed and may take up to 10 business days to appear. The shipping policy states that orders are processed within 1 to 2 business days and delivered within 1 to 5 business days, depending on the location. Shipping is not available to PO boxes or certain states and territories outside the continental United States. Exchanges are only accepted for damaged or defective products reported within 30 days of purchase. For warranty, Xtava extends a 1-year warranty on all products purchased through their website.
What products does Xtava offer?
Xtava specializes in luxury hair tools at competitive prices. The product range includes the Black Orchid Diffuser, designed to enhance natural curls and volume. They also offer a 5-in-1 Curling Iron with temperature control for various styling needs. For grooming, there's a Professional Hair Trimmer. Additionally, Xtava provides hair clips and accessories to aid in styling. Their catalog features the latest technology in hair dryers, flat irons, and curling irons, catering to a variety of hair care and styling requirements.
How do I contact Xtava customer service?
To contact Xtava customer service, customers can reach out via live chat on the Xtava website, email at support@xtava.com, or call at (646) 491-6500. Customer service hours are Monday to Friday from 5am to 6pm EST and the same hours apply for Saturday and Sunday. For any issues accessing the site or specific content, customers are encouraged to use the provided email address.